Returns & Exchanges
We want every Hastha purchase to feel right in your hands and on your body. If something isn't quite working for you, we would be happy to help with an exchange.
How it works
You have 7 working days from the date of delivery to request an exchange. Write to us at hasthatshirts@gmail.com or call us at +91 9940020264 with your order details. Once your request is approved, we will share instructions on where to send the product. On receipt and inspection, your exchange will be processed.
What we ask in return
The item should come back to us unwashed, undamaged, and free of stains, with the original tags still attached. We inspect every returned piece carefully, and we reserve the right to decline exchanges that do not meet these conditions.
A few things to know before you write in
- Exchanges are accepted for items of equal or higher value. If you choose a higher-priced option, you will be charged the difference.
- Shipping is free on all purchases, but exchange-related shipping costs are the customer's responsibility.
- We do not offer refunds, but we do issue store credit.
- Products from our Last of the Good Ones section are final sale and not eligible for exchange.
- Requests made after the 7-working-day window cannot be accommodated.
Not eligible for exchange
- Items that have been washed, worn, or stained
- Items returned without their original tags
- Items from the Last of the Good Ones section
- Requests made outside the 7-working-day window