Returns & Exchanges

Returns will not be accepted without an original purchase receipt. All merchandise must be returned in the original selling condition and include the original product packaging, tags and labels. Purchases made online with a gift card, PayPal, or bank transfer will receive store merchandise credit when returned.

Exchanges without an original purchase receipt will only be accepted for the same item in a different colour or size. Merchandise sold as final sale may not be returned or exchanged at any time. One-time price adjustments can be made with the original purchase receipt up to 14 days from the purchase date, excluding pre-advertised promotions. Items may only be returned, exchanged, or price adjusted within the country where the purchase was made.

Online Return

Merchandise purchased on www.hasthadesign.com in its original condition (new, unused, and unwashed) with tags attached must be returned to our warehouse within 30 days of the ship date found on the packing list. Please include the return form contained on the website in your package to ensure timely processing. Hastha reserves the right to limit or deny returns or exchanges.

Items purchased outside of the country are not eligible for returns.

Price adjustments will not be honoured for online purchases.

Merchandise received as a gift may be returned for a full refund to the person who purchased the gift, or an online promo code can be issued to the person who received it. To receive a promo code, please include the email address where you would like it sent in the comments section of your Return Form. We will then email you a one-time-use coupon code in the amount of the purchase amount, which can be redeemed online only.